Privacy Policy - English
MAISON TLINASSITA CONSULTANCY - FZCO
Last updated: January 2026
1. Introduction
Welcome to the official Privacy Policy of MAISON TLINASSITA CONSULTANCY - FZCO (“Tlinassita,” “we,” “our,” or “us”).
This Privacy Policy governs the manner in which MAISON TLINASSITA CONSULTANCY - FZCO collects, uses, discloses, and protects the personal information of users (“you,” “your,” “user,” “customer,” or “client”) who interact with our websites, apps, online portals, courses, mentorships, events, retreats, activations, webinars, digital products, and any other services or features operated or offered by MAISON TLINASSITA CONSULTANCY - FZCO (collectively, the “Services”).
MAISON TLINASSITA CONSULTANCY - FZCO is committed to safeguarding your privacy and ensuring that your personal information is handled in a secure, transparent, and lawful manner.
Your use of any of our Services, websites, or communications constitutes your agreement to this Privacy Policy.
2. Scope of this Privacy Policy
This Policy applies to all activities conducted by MAISON TLINASSITA CONSULTANCY - FZCO, including:
- Websites and web applications operated under the MAISON TLINASSITA CONSULTANCY - FZCO brand;
- Subscription-based or free digital services, including portals, activations, circles, events, mentorships, retreats, online courses, live sessions, and webinars;
- Mobile applications, software, and digital tools;
- Email and text communications;
- Offline events, workshops, and related activities;
- Third-party platforms or processors acting on behalf of Tlinassita;
- Any communication channels where this Policy is referenced or linked.
This Privacy Policy does not govern:
- Direct communications conducted entirely through third-party platforms that have their own privacy policies (e.g., Facebook, Instagram, PayPal, Stripe ..);
- Offline communications that do not involve our systems;
- Activities covered by a separate privacy notice or contractual agreement that supersedes this one.
3. Our Commitment to Your Privacy
MAISON TLINASSITA CONSULTANCY - FZCO believes in clarity, integrity, and transparency. Our privacy principles are as follows:
- Transparency: We clearly explain what data we collect, why we collect it, and how it is used.
- Control: You have rights over your personal data and can access, correct, or delete it.
- Security: We implement advanced technical and organizational measures to protect your data.
- Limitation: We only collect and retain data necessary for legitimate business, legal, and service purposes.
- Compliance: We adhere to all applicable privacy regulations globally.
4. Information We Collect
We collect several types of information to deliver our services effectively.
4.1. Personal Information You Provide to Us
When you subscribe, create an account, make a purchase, or participate in any MAISON TLINASSITA CONSULTANCY - FZCO Service, we collect personal information such as:
- Your full name;
- Email address;
- Phone number;
- Shipping and billing address;
- Country or region of residence;
- Device type and operating system;
- Payment and transaction details;
- Any other data you voluntarily provide through forms, application forms, registrations, surveys, or interactions.
You may also provide additional information through:
- Feedback forms, testimonials, or community participation;
- Public forums, discussion boards, or chat features;
- Event or mentorship registration;
- Requests for customer support.
4.2. Automatically Collected Data and Device Information
When you visit or use our website or app, we automatically collect certain technical information, including:
- Your IP address and device identifiers;
- Browser type and version;
- Device operating system;
- Referring and exit pages;
- Session activity (e.g., page views, time spent, interactions);
- Log files and diagnostic information.
We use cookies, pixels, tags, and similar technologies to gather this data and enhance your experience.
This includes analytics data, preferences, and behavioral information about how you use our Services.
Although these technologies do not generally collect personally identifiable information, they may be linked with your profile when combined with account data.
4.3. Information from Third Parties
We may receive information about you from:
- Payment processors (e.g., Stripe, PayPal, Klarna, Afterpay);
- Course and content platforms (e.g., Thinkific);
- Social media networks;
- Marketing and analytics services (e.g., Google Analytics, Meta Ads);
- Event partners and collaborators.
These partners may share information with us consistent with their privacy policies.
We recommend reviewing their individual privacy statements to understand how they process your data.
4.4. Sensitive and Special Category Data (GDPR)
Under European data protection law, certain types of information are classified as “special category data” (e.g., health information, beliefs, or ethnicity).
MAISON TLINASSITA CONSULTANCY - FZCO does not intentionally collect such data unless it is voluntarily provided by you for a specific purpose (e.g., accessibility needs for an event).
Any such data is handled with strict confidentiality and processed only with your explicit consent.
4.5. Children’s Data
Our Services are intended for individuals aged 21 or older.
We do not knowingly collect personal data from minors.
If you believe a child under 21 has provided personal data, please contact us immediately at [email protected] so we can remove it promptly.
5. How We Use Your Information
We use your personal information to provide, maintain, and improve our Services.
- To operate and maintain our websites, apps, and portals;
- To provide access to courses, portals, activations, retreats, mentorships, and digital content;
- To process and complete payments and orders;
- To communicate with you about your account, services, or updates;
- To personalize your experience and improve usability;
- To manage marketing and email communications;
- To conduct surveys, contests, or feedback initiatives;
- To analyze and enhance our performance using aggregated analytics;
- To comply with legal, regulatory, and tax obligations;
- To protect against fraud, abuse, or misuse of our platforms;
- To notify you about important policy updates or service changes;
- To fulfill any purpose disclosed at the time you provide the information or as otherwise consented to by you.
6. How We Obtain Consent
When you provide personal information to apply, subscribe, register, or make a purchase, you consent to its use for that specific purpose.
If your data is requested for a secondary use, we will either request explicit consent or offer an opt-out mechanism.
You may withdraw your consent at any time by emailing [email protected].
7. Disclosure and Data Sharing
We may disclose personal data in the following circumstances:
- When required by law, regulation, or court order;
- When necessary to protect our rights or the safety of others;
- When engaging third-party processors to perform essential functions (e.g., payments, hosting, email distribution);
- 8. Payment Processing
If you make a purchase through any MAISON TLINASSITA CONSULTANCY - FZCO platform, we rely on secure, PCI-DSS–compliant payment processors such as Thinkific Payments, Stripe, PayPal, Klarna, Afterpay, bank transfers and similar providers.- Payments are encrypted in accordance with the Payment Card Industry Data Security Standard (PCI-DSS).
- Transaction data is stored only as long as necessary to complete your purchase and meet legal or accounting requirements.
- We do not store your complete credit-card information on our servers.
- All direct payment gateways we use adhere to PCI-DSS standards as managed by the PCI Security Standards Council (Visa, MasterCard, American Express, Discover).
These standards help ensure secure handling of credit-card data by us and our service providers. - 8.1 Bitcoin / Cryptocurrency Payments
- Acceptance. MAISON TLINASSITA CONSULTANCY - FZCO may, at its sole discretion, accept Bitcoin (BTC) or other cryptocurrencies as payment for goods or services. If you elect to pay with Bitcoin, you must send payment to the wallet address provided by MAISON TLINASSITA CONSULTANCY - FZCO. You are solely responsible for entering and verifying the correct destination address and network before initiating any cryptocurrency transfer.
- Irreversibility and Finality. Cryptocurrency transfers are irreversible. Once a transfer is included in the blockchain and confirmed according to the number of confirmations specified by MAISON TLINASSITA CONSULTANCY - FZCO, the transaction is final. MAISON TLINASSITA CONSULTANCY - FZCO has no capability to cancel, reverse, or recover funds sent to the wrong address or sent in error.
- Exchange Rate and Payment Amount. The fiat-equivalent value of a cryptocurrency fluctuates and may change between the time an invoice is issued and the time your transfer is confirmed on the blockchain. Any exchange rate used to calculate the BTC payable amount is for convenience only unless explicitly stated otherwise in writing by MAISON TLINASSITA CONSULTANCY - FZCO. You are responsible for ensuring that the exact crypto amount required (including network fees, if any) is received by the wallet address. If the value received is less than the invoiced fiat amount due to exchange-rate movements or otherwise, you remain liable for the shortfall.
- Network Fees and Delays. You are responsible for any blockchain/network fees required to transmit the payment. Network congestion or low fees may cause significant confirmation delays; MAISON TLINASSITA CONSULTANCY - FZCO is not responsible for any delay, increased fees, or adverse effects resulting from network congestion, mempool conditions, or other blockchain-related issues.
- Wrong Address or Wrong Network. If you send cryptocurrency to an incorrect address, or send a cryptocurrency on an incompatible network (for example, sending a non-Bitcoin asset to a Bitcoin address, or using the wrong token standard), MAISON TLINASSITA CONSULTANCY - FZCO is not responsible for any loss or inability to retrieve such funds.
- No Chargebacks. Cryptocurrency payments are not subject to chargebacks. Once a valid payment is confirmed to the wallet address above and accepted by MAISON TLINASSITA CONSULTANCY - FZCO, it will be treated as final payment for the related order or service.
- Tax, Compliance, and Legal Risk. You are solely responsible for all tax-related obligations associated with your cryptocurrency transactions, including declaring capital gains or other taxable events in your jurisdiction. You also bear all regulatory and legal risks associated with receiving, holding, or transferring cryptocurrency in your jurisdiction. MAISON TLINASSITA CONSULTANCY - FZCO does not provide tax, legal, or investment advice.
- Security and Wallet Custody. You are responsible for securing your wallet, private keys, and any credentials needed to initiate a transfer. MAISON TLINASSITA CONSULTANCY - FZCO is not responsible for losses resulting from your wallet compromise, malware, phishing, or other security failures on your side or on the side of any third-party custodian or exchange you may use.
- Right to Refuse or Cancel. MAISON TLINASSITA CONSULTANCY - FZCO reserves the right to refuse, cancel, or suspend acceptance of cryptocurrency payments at any time, for any reason, and to require payment by alternative methods. Orders will only be fulfilled after MAISON TLINASSITA CONSULTANCY - FZCO has received and accepted the required number of blockchain confirmations.
- Acknowledgment. By choosing to pay with cryptocurrency, you acknowledge that you understand and accept the risks described above and that you bear sole responsibility for ensuring the correct execution of the transfer to the wallet address provided.
- 9. Third-Party Services and Integrations
9.1. General Use
Third-party providers engaged by MAISON TLINASSITA CONSULTANCY - FZCO collect, use, and disclose information only to the extent necessary for them to perform the services they provide to us.
9.2. Examples of Third-Party Providers
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Each provider maintains its own privacy policy. We recommend reviewing those documents for full transparency on their processing practices.
9.3. Cross-Jurisdictional Processing
Certain providers may operate or store data in jurisdictions different from your own.
When you engage in transactions or use services involving such providers, your information may become subject to the laws of those jurisdictions.
Once you leave our website or are redirected to a third-party site or app, this Privacy Policy no longer governs your activity there.
10. Cookies and Tracking Technologies
10.1. Use of Cookies
We use cookies and similar technologies to:
- Recognize your device and provide personalized content;
- Track session activity and preferences;
- Measure performance and engagement;
- Support advertising and analytics.
- If you prefer, you can configure your browser to alert you when cookies are being sent or to block them entirely.
Please note that blocking cookies may affect some site functionality. - 10.2. Automated Tracking
We may use automated tracking in our websites, communications, and products to analyze engagement.
Because there is no consistent global understanding of “Do Not Track” signals, we do not alter data-collection practices when such a signal is received.
10.3. Web Analysis Tools
Our websites may include built-in analytics tools that gather anonymous session data (such as device type, usage duration, and navigation patterns) to improve performance and user experience.
11. Security of Personal Information
MAISON TLINASSITA CONSULTANCY - FZCO employs industry-standard security measures to protect your personal data against loss, misuse, unauthorized access, disclosure, alteration, or destruction.- All sensitive data transmissions use SSL (Secure Socket Layer) encryption.
- Stored payment details and credentials are protected with AES-256 encryption.
- Access to personal data is restricted to authorized personnel who are bound by confidentiality agreements.
- While we take these precautions, no online system is 100 % secure.
By using our Services, you acknowledge and accept the inherent risks of electronic transmission. - 12. International Data Transfers
12.1. Transfers Outside the EU/EEA/UK
We may store or process your data in jurisdictions outside your country of residence.
When transferring data from the European Union, European Economic Area, or United Kingdom, we rely on one or more of the following mechanisms:- The European Commission’s Standard Contractual Clauses (SCCs);
- Adequacy decisions under Article 45 GDPR;
- Your explicit consent; or
- Other appropriate safeguards recognized under GDPR Articles 46–49.
- 12.2. Data Storage Duration
- We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce agreements.
- You may request deletion at any time by emailing [email protected].
- 13. Your Rights Under GDPR (EU & UK Residents)
If you are located in the European Union, EEA, or United Kingdom, you have specific rights regarding your personal data:- Right of Access – Request confirmation that we process your data and obtain a copy.
- Right to Rectification – Request correction of inaccurate or incomplete data.
- Right to Erasure (“Right to be Forgotten”) – Request deletion where legally applicable.
- Right to Restrict Processing – Ask us to limit use of your data under certain conditions.
- Right to Data Portability – Receive your data in a structured, machine-readable format.
- Right to Object – Object to processing for direct marketing or legitimate-interest reasons.
- Right to Withdraw Consent – Withdraw previously given consent at any time.
- Right to Lodge a Complaint – With your local supervisory authority (e.g., CNIL in France, ICO in UK).
- To exercise these rights, contact [email protected] with the subject line “GDPR Data Request.”
We may verify your identity before acting on your request.
14. Your Rights Under CCPA/CPRA (California Residents)
If you reside in California, you are entitled to:- Know what personal information we collect, disclose, or sell;
- Request deletion of your personal information;
- Opt out of the sale or sharing of personal data;
- Receive equal service and price even if you exercise your rights.
- To submit a request, email [email protected] with “California Privacy Request” in the subject line.
We will verify your identity before fulfilling the request. - 15. Business Transfers
If MAISON TLINASSITA CONSULTANCY - FZCO is ever acquired, merged, reorganized, or dissolved, your personal information may be transferred to the acquiring entity so that Services can continue seamlessly.
All rights and obligations regarding privacy will transfer to the new owner.
16. Changes to This Privacy Policy
We reserve the right to modify or update this Privacy Policy at any time.
Revisions will take effect immediately upon posting on our website with an updated “Last Updated” date.
We encourage you to review this page periodically to stay informed of any updates.
17. Contact Information
If you have questions, wish to access or correct your information, file a complaint, or exercise any rights described in this Policy, please contact us:
MAISON TLINASSITA CONSULTANCY - FZCO
📧 Email: [email protected]
We will respond to all legitimate requests within 30 days or as required by law.- Part 3 – Artificial Intelligence, International Frameworks, and Final Provisions
18. Artificial Intelligence and Automated Processing
18.1. Use of AI Technologies
MAISON TLINASSITA CONSULTANCY - FZCO integrates artificial intelligence systems to enhance our products, services, and customer experiences.
Our AI systems may process input text, uploaded content, and user interactions to generate personalized insights, recommendations, and educational content.
18.2. Nature of Data Used in AI Processing
When you engage with AI-powered features, the following types of personal data may be processed:- User Content (text inputs, uploaded files, feedback, and communications).
- Account Information (name, email, preferences, and identifiers).
- Usage Data (logs, device type, time zones, and engagement metrics).
- Derived Insights (system-generated summaries or analytics).
- Data used in AI systems may be pseudonymized, aggregated, or anonymized before processing where feasible.
We implement technical safeguards to prevent re-identification and to ensure compliance with the GDPR and equivalent international privacy laws.
18.3. Human Oversight and Model Improvement
Certain AI outputs may be reviewed manually by authorized personnel under strict confidentiality obligations for the purposes of:- Monitoring performance,
- Detecting misuse or abuse,
- Improving safety, accuracy, and fairness of models.
- Reviews are limited to what is necessary for system integrity and user protection.
18.4. Your Rights Regarding AI Processing
Under the GDPR and similar frameworks, you have the right to:- Obtain meaningful information about the logic involved in automated decision-making,
- Request human intervention,
- Contest an automated decision if it produces legal or significant effects on you.
- To exercise these rights, contact [email protected] with “AI Processing Request” in the subject line.
19. International Privacy Frameworks
19.1. EU–U.S. and Swiss–U.S. Data Privacy Framework
Where applicable, MAISON TLINASSITA CONSULTANCY - FZCO adheres to recognized mechanisms under the EU–U.S. Data Privacy Framework, UK Extension, and Swiss–U.S. Framework, ensuring lawful cross-border transfers consistent with GDPR Articles 44–49.
19.2. Other Global Jurisdictions
We comply with relevant privacy laws in: - Canada (PIPEDA),
- Brazil (LGPD),
- Australia (Privacy Act 1988),
- Japan (APPI),
- Singapore (PDPA),
- and other countries where we operate or provide services.
- If specific local rights differ, we extend equivalent protections wherever feasible.
20. Disclosure to Government and Legal Requests
We may disclose personal information to public authorities where required by law, court order, or valid legal process.
We carefully review each request to ensure it meets applicable legal standards and is proportionate to the request’s scope.
Where allowed by law, we notify affected users before disclosure.
21. Business Clients, Affiliates, and Partners
If you use our services as part of an organization or enterprise plan, the administrators of that account may have access to: - Your name and email address,Service usage logs,Purchase or course participation data.We maintain data processing agreements with all such partners, consistent with GDPR Article 28 obligations.
22. Accuracy of Information and AI Outputs
AI-generated content and insights may not always be factually accurate.
While we strive to maintain quality and truthfulness, you should not rely solely on AI outputs for spiritual, factual, legal, medical, or financial decisions.
If you believe AI-generated information contains incorrect personal details about you, you may request correction or removal under GDPR or applicable privacy law by contacting us at [email protected].
23. Enforcement, Dispute Resolution, and Complaints
23.1. Internal Resolution
We take privacy concerns seriously.
Please contact us first at [email protected] to resolve any issue amicably.
23.2. EU/UK Dispute Resolution
If you are located in the European Economic Area or the United Kingdom, you may also contact:- CNIL (France)
- ICO (United Kingdom)
- or your local Data Protection Authority
- for unresolved matters.
23.3. Binding Arbitration or Mediation
For U.S. users, disputes relating to privacy or data collection may be resolved through binding arbitration in accordance with applicable laws.
24. Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in technology, regulations, or business practices.
Significant changes will be announced on our website or by direct notice.
The “Last Updated” date at the top of this document indicates the current version.
Continuing to use our services after changes take effect constitutes your acceptance of the revised policy.
25. Contact and Data Protection Officer
For privacy inquiries, data subject requests, or legal notices, please contact:
MAISON TLINASSITA CONSULTANCY - FZCO
📧 Email: [email protected]
26. Effective Date and Versions
Effective Date: January 18, 2026
This document supersedes all prior privacy policies issued by MAISON TLINASSITA CONSULTANCY - FZCO.
End of our Privacy Policy – MAISON TLINASSITA CONSULTANCY - FZCO